When a scheme message is sent out, all scheme members that receive the message will have the ability to reply to that message. When a scheme member does reply to your message, you should receive an email notifying you about this.
Clicking on the reply button, will take you to the login page; once you have logged in, you will then be prompted to reply, as shown below. You can write your reply in the text box, then click on 'Send reply'.
You can also view the replies to a message at any time by logging into your account, then navigating to 'Neighbourhood Watch Tools' then 'Scheme Messages'.
On the following screen, you can view all of the scheme messages you have sent out. The number of replies are also displayed here.
If you click on the view message button (represented by the eye icon) you can view the message you sent and also a list of recipients. This should display the screen shown below.
From here, if you click on the view button for a user, you can view their reply and send a reply message back to them. You can even send a message directly to a user, even if they haven't left a reply themselves.
Comments
0 comments
Article is closed for comments.