How to reply to a Neighbourhood Alert email

From the bottom of any Neighbourhood Alert email that you have received you can reply directly to the sender of that message, which allows your message to be quickly directed specifically to the sender, which they are then notified of.

If you are logged into your account on your device, you can use the following steps:

First, select the 'reply' option from the buttons or links at the foot of the email:

You can then compose your reply, complete the captcha and click 'send':

You will then see the confirmation message for the reply message being sent:

If you are not currently logged into your account, you can reply using the following steps:

First, select the 'reply' option from the buttons or links at the foot of the email:

You can then login to your account and compose the reply message.

Or, if you do not know your password, you can request a passcode to be sent by email:

You will then receive an email with a passcode to enter as below:

Once you have entered the pin, you will then be able to compose and send your reply message: