While logging in to your account is not necessary to receive Alerts by email, you may sometimes want to update your information. To login to your account, follow these steps:
- Firstly, navigate to your login page. This should be https://v4-member-admin.neighbourhoodalert.co.uk/Login/
- Enter your username and password in the required fields.
- If an error message stating "login details not found" is displayed, it means you are logging in with incorrect details. You will need to click "Reset Password" at the bottom and follow the steps provided.
Updating Your Details
Once you're logged in, you should see an overview of your profile picture, your details and "What to do next" tips. Here you can set or change your profile picture by clicking the button beneath it. You can also update your details by clicking the pencil icon next to the "Your details" header. This will take you to a page which you can edit your contact information and address. Just be sure to hit the "Save" button at the bottom of this page to register the new details with us!
Updating your Interest Groups & Demographic Information
Once you're logged in, you will have a menu at the top of your member admin page. Hover over "Your Information" and you should see "Demographic Information" and "Community Interests".
Clicking 'Demographic Information' will take you to a page with a selection of drop-down lists which you can update as necessary (a 'prefer not to say' option is available on all demographics). Filling this information in helps us better understand our audience, and can also help in sending more relevant messages for you. Just be sure to hit the "Save" button at the bottom of this page when finished.
Clicking 'Community Interests' will take you to a page with all available community interest groups for your area. You will need to click the + icon to show all groups, as it will only show you "parent" groups to begin with. For example, if you are a CCTV owner and wish to be in the group for CCTV ownership, you will need to click the + next to "Other Community Contacts" to list the group, and tick whichever groups are relevant for you. Just be sure to hit the "Save" button at the bottom of this page when finished.
Updating Who Can Send You Messages
Once you're logged in, you will have a menu at the top of your member admin page. Hover over "Your Information" and you should see "Who Can See You & Message You".
Clicking on this will take you to a page with all currently available 'Information Providers' - these are the organisations that can send you messages, and because of that, can see your data. You can freely update this as you wish, but be aware that as you remove/untick more information providers, you will receive less messages. When you're happy with your information provider selection, hit the "Save" button at the bottom of this page when finished.
See How Your Data is Used Anytime
At any time, you can see how your data has been processed by either the system administrators or by information providers you have allowed to view your data. Once you're logged in, you will have a menu at the top of your member admin page. Simply click "Use of Your Data", which will take you to the relevant page with all of your data usage detailed at the bottom.
While we are sad to see you go, we understand that sometimes it isn't for everyone, and you can unsubscribe at anytime. To do so, once you're logged in, hover over "Your Information" on the top menu and you should see "Unsubscribe Options".
Click on that, and follow the steps provided.