Neighbourhood Alert email layout and features

Whichever website you have registered on (or been registered on by a Police officer), the emails you receive will have certain common features.

This is an explanation of the main features of all Alert emails and will assist you in understanding what facilities are available to you and more importantly whether or not the email is from us and genuine.

The left-hand logo at the top of the email shows the Website Logo for the website that you registered for Alert messages on.

The right-hand logo at the top of the email shows the Information Provider Logo, which shows the organisation that sent you this Alert message.

The 'message icon' to the left of the Email subject, will indicate the 'message type' and 'urgency' as have been set by the message sender.

Below the content of the Alert email you will see the details of the administrator who sent the Alert message (Name, Role, The organisation which they represent).

You will also see a number of buttons which you can use to perform various actions, as explained below:

The 'Reply' option allows you to login to your account and send a reply regarding the Alert message directly to the specific sender of the Alert. This option should be used instead of the reply option in your email program as this will not directly your message to the sender of the message.

The 'Useful or not' option allows you to rate a few aspects of the message, your feedback is always helpful for composing the most useful messages.

The 'Share' option allows you to share the Alert message via a number of options including to other email addresses (who are not signed up for Alerts themselves), as well as various social media options such as: Facebook, Twitter and a number of others.

You may also see 'Share Selectively', in place of the share option, where the sender of the Alert message has disabled the ability to share this message via the social media options, so this message may only be shared by the email option here.

The 'Settings' option allows you to easily access your account message settings, including the option to unsubscribe, these actions are described in detail in the guide here.