Member Guidance
- How to reply to a Neighbourhood Alert email
- How to log in to your account
- How to change the amount and types of messages you receive
- How to use the buttons on your Neighbourhood Alert messages
- Neighbourhood Alert email layout and features
- How to select a secure password: Advice
Scheme Coordinator
- Sending a scheme email
- Creating a scheme
- Scheme Coordinator: Overview
- Approve new scheme applicants
- Managing scheme membership
- Edit scheme
General Admin FAQs
- Alert Maintenance Schedule
- How To: Login to your Administration Area
- Message types and icons
- Neighbourhood Alert Police Administrator: How To Login
- Neighbourhood Alert Police Administrator: Request administrator account
- RSS Feeds
Neighbourhood Watch Admins (MSAs)
- LIVE Monthly Scheme Numbers
- Scheme Hierarchy and Approval
- Sending a Message Using Rapport
- Sending a Message Using Dashboard
- Sending a Message Using Your Membership
- Managing Schemes: Overview
Rapport
Managing Users
- Uploading user data
- Selecting or excluding members of a group
- How To: Delete a user from Neighbourhood Alert
- How To: Add a new user
- How To: Find a user
- How To: View or edit a user's details
Managing Issues & New Users
- Recovering comms issues
- How To: Manage Communication Issues
- How To: Manage Incommunicado Issues
- How To: Manage Pending Users
- How To: Manage Suspended Users
- How To: Manage Pending Deletion Users
Managing Communications
- Auto email update by text message process
- How to send a message to a group
- Unpropogating a Message
- Manage replies as teams
- Resizing Images
- Message Priority Guidance
Managing Administrators
Community View (Surveys)
- 1 - Planning
- 2 - Create a New Survey
- 3 - Create Page for New Survey
- 4 - Multi-choice Single Answer Question
- 5 - Multi-choice Many Answer Question
- 6 - Ranking Question
Manuals
General Data Protection Regulation (GDPR)
- Age limit for registration on Alert 13 years ?
- GDPR Correspondence Log
- Removal of Incommunicados 29th May
- 23rd May GDPR Notification
- Dev Board Notification 22nd May
- GDPR Member Update