Members
- How to log in to your account
- How to reply to a Neighbourhood Alert email
- How to share an Alert message by email
- Password Recovery
- How to change my personal details (email & postal address)
- How to change the amount and types of messages you receive
Neighbourhood Watch Coordinators
Administrators: Main Admin
- Adding members of the public
- Adding/Updating Admin Accounts
- Administrator Team Management
- Changing a user's message settings
- Configuring Community Groups for your Alert Site
- Creating / editing a message template
Administrators: Rapport
- Logging into your administrator account
- Reset your administrator account password
- How to set up or change your memorable words
- Adding members of the public
- Saving recipient lists
- Rapport Message Sending
MSAs / Administrators: Neighbourhood Watch
Survey Module (Community View)
- What can you do with surveys?
- Create a new survey
- Survey page buttons
- Survey content options
- Adding survey content
- User location questions
Miscellaneous
- Age limit for registration on Alert 13 years?
- Cyber safety online
- Digital Engagement Presentation
- How to mark emails as not spam or junk
- How to select a secure password: Advice
- Is it safe? Are you Worried about privacy?
Development & Updates
Documentation
- Alert Maintenance Schedule
- Business Continuity Plan
- Change Management and Control Policy (IT)
- Contract of Employment
- Data Deletion Policy
- Data Protection Policy