Administrators: Main Admin
- Adding members of the public
- Adding/Updating Admin Accounts
- Administrator Team Management
- Approving an Administrator account request
- Changing a user's message settings
- Configuring Community Groups for your Alert Site
Administrators: Rapport
- Finding a missing address (Adding a user)
- Support Contacts
- Logging into your administrator account
- Reset your administrator account password
- How to set up or change your memorable words
- Adding members of the public
Recorded Neighbourhood Alert Training
- Rapport Training Session
- Team Management Training Session
- Main Admin Training Session
- Super User Options Training Session
- Message Sending (Rapport) Training Session
- Text Editor Options Training Session
Survey Module (Community View)
- What can you do with surveys?
- Create a new survey
- Survey page buttons
- Survey content options
- Adding survey content
- User location questions
Security and Accreditations
- Cyber Essentials plus
- IASME GDPR & Cyber Assurance
- ISO 14001
- ISO 27001
- ISO 9001
- Police Approved Secure Facility
Neighbourhood Policing Tools
- Enhanced Survey Module
- Talking Solutions
- Community Mapping
- Local Area Pages
- Contact an Officer Module
- Translation
Miscellaneous
- Age limit for registration on Alert 13 years?
- Cyber safety online
- Digital Engagement Presentation
- How do we define "hard-to-reach communities"?
- How to mark emails as not spam or junk
- How to select a secure password: Advice
Development & Updates
Documentation
- Alert Maintenance Schedule
- Business Continuity Plan
- Change Management and Control Policy (IT)
- Contract of Employment
- Data Protection Policy
- Information Backup Policy