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  1. VISAV Help Centre
  2. Neighbourhood Alert V3
  3. Member Guidance

Member Guidance

Answers to frequently asked questions by end-users

  • How to reply to a Neighbourhood Alert email
  • How to log in to your account
  • How to change the amount and types of messages you receive
  • How to use the buttons on your Neighbourhood Alert messages
  • Neighbourhood Alert email layout and features
  • How to select a secure password: Advice
  • How do I know an Alert message is genuine?
  • Do You Know Who Owns Your Data?
  • How do I change who can see my details?
  • How to mark emails as not spam or junk
  • How to recover my username or password
  • How to share a message
  • How to change my personal details (email & postal address)
  • How to find my browser version
  • How to receive alerts for other areas
  • How to edit my Community Interests
  • How to reply to, or hear a voice message again
  • How to Unsubscribe
  • What is the cost of receiving a message?
VISAV Help Centre