Member Guidance
Answers to frequently asked questions by end-users
- How to reply to a Neighbourhood Alert email
- How to log in to your account
- How to change the amount and types of messages you receive
- How to use the buttons on your Neighbourhood Alert messages
- Neighbourhood Alert email layout and features
- How to select a secure password: Advice
- How do I know an Alert message is genuine?
- Do You Know Who Owns Your Data?
- How do I change who can see my details?
- How to mark emails as not spam or junk
- How to recover my username or password
- How to share a message
- How to change my personal details (email & postal address)
- How to find my browser version
- How to receive alerts for other areas
- How to edit my Community Interests
- How to reply to, or hear a voice message again
- How to Unsubscribe
- What is the cost of receiving a message?