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Recovering comms issues

Users in comms issues still have at least 1 method of contact method, and you should attempt to contact them in order to give them change to update their account before removing them.

In order to do this you can go to the "Comms issues" section and then click "Add all users to recipient list".

 

You can then click "Communicate with this list and send a message as you normally would. You can ask the members to either respond with their updated contact details, or ask them to login and update their information if they know their login details.

 

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