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How do I change who can see my details

You can change which organisations can see your data at any time on the Neighbourhood Alert system, we call registered organisations "Information Providers"because they want to provide you with useful information.

You do not need to unsubscribe from the system to stop a particular "Information Provider" from seeing your details, you can simply stop that Information Provider but retain a service from others.

The easiest way to see who can see your details and change the settings if receive emails from Neighbourhood Alert is to click the "Change Settings" button that appears at the bottom of all emails.  If you receive Plain text or "Compact" emails from the system, this will be a text link.

This will instantly take you to a page which will show you all the Information Providers available to you and which ones you are currently sharing your details with (the ticked ones).  Follow the guidance on the settings page or on the image below to change these settings.

Please note, if you want to simply reduce the number of message that you receive or just get ones that are more relevant to you and your interests, before you unsubscribe or remove an Information Provider, have a look at the "Message Types" listed on the same page.  You may find that you can reduce the messages and make them relevant if you simply un-tick the "Message Types" (e.g. Traffic Alerts, Local News etc) that you are prepared to receive.

 

 

Once you make changes, remember to check your email (including your junk folder) for the confirmation email.  You need to click the confirmation link before we action your changes.  This is so we know it is you that made the changes and not someone that you forwarded the email on to.

If you have any difficulties with this, please email support@neighbourhoodalert.co.uk and we will be glad to assist.

 

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