Adding/Updating Admin Accounts

To add new or update existing admin accounts, follow these steps:

When logged in, click "Administrator Management" on the main left menu.

This will show you the overview of administrators. From here, you can search for any admins with the search bar at the top of the page, and edit any of the existing admins details with the pencil (edit) icon. You can also delete an admin account with the removal button alongside their account.

To add a new administrator to the system, click "Add Administrator" besides the main left menu.

Enter all of the necessary information into the fields, then select one of the roles:

> System Admin - Highest Level Admin with full access to configuration options

> Data Analyst - Read only access, used for viewing and exporting data

> Police Officer - Normal level police admin role

> PCSO - Normal level police admin role

> Police Staff - Normal level police admin role 

> NW Data Analyst - Read only access, for Neighbourhood Watch analysts

> MSA  - Neighbourhood Watch administrator account, for administering users and schemes

> OPCC - Normal level OPCC admin role

Please contact us directly at: [e-mail] for the full details of the permissions for these roles.

Once finished, select "Save Basic Details".

On the next screen, ensure you "Set Assigned Areas" to the areas they require, this controls the users the admin can see and interact with.

When adding an administrator you must also set the Administrator Team(s) that they are part of, these Teams allow for functions such as Reply sharing, Team Chat and Team Groups.

Once the areas and Team(s) have been set for the account, these changes will have saved automatically so you can navigate away from this page.

Tips:

• Remember: Assigned areas are crucial for basic functions on an admin account. Without assigned areas set, the administrator will be unable to view details for any members of the public, or send messages.