Introduction
As part of the Local Area Pages module, you will also gain access to the options to set up an automatic feed to link to your Single Online Home pages on your force website to the teams, engagements and priorities information within the Neighbourhood Alert system.
Local Area Pages module overview: https://visavltd.zendesk.com/hc/en-gb/articles/22760591525149
With the SOH feed, certain information from the Alert system can be displayed automatically on your SOH area pages on your site once that data is added to the Alert system:
- Local officers (Name, Role)
- Engagements (Location, Date, Time)
- Ward priorities (Priority, Issued date, Action Taken, Actioned date)
Requirements
Modules:
Local Area Pages module - for SOH feed functionality
Force Area Structure:
In order for the SOH feed to correctly match your SOH pages and the activity within Alert, the areas (Neighbourhood / Wards) that are used for your SOH pages must match your areas in the Alert system. If you need to update your area structure in the Alert system, details can be seen here.
SOH Feed Set up
The Setup options as detailed below must be completed, to ensure that the correct data for each area is collated into the SOH feed for your site in Alert. You can then add the link to the xml feed in your Teamdb settings.
Set-up for the SOH Feed
For setting up the Single Online Home (SOH) connection to your Alert site, you should first go to: Site Configuration > SOH Site Setup.
From this page as below, you can enter the details in order to create your SOH feed within the Alert system.
Force Name - The Name of the Force, per your SOH configuration
PNC Code - The PNC code for the force
Force Police.uk site - Your main force website address
Facebook URL - Your main force Facebook page
X URL - Your main force X account
Configuration of your areas for the feed
After those details have been entered, you can then configure the areas from your structure within the Alert system, to match these to your SOH area pages (this configuration can be done for either your lowest level areas, or the next tier up). In order to complete this configuration of your areas, the areas used for your SOH pages MUST match the areas you are using within the Alert system.
You can access the area configuration options from: Site configuration > SOH Site Setup > move the the area editor OR Site configuration > local area setup > area options > Local SOH Setup.
Include area as part of the SOH feed - Should this area be included in your feed
SOH Feed Name - Feed name as found in your SOH configuration
SOH Email - Team email address as found in your SOH configuration
SOH Area Code - Area Code as found in your SOH configuration
SOH Area URL - Area URL as found in your SOH configuration
Facebook URL (Optional) - Facebook URL for the local team
X URL (Optional) - X URL for the local team
Team assigned to this area - The team containing the admins (officers) which should be displayed on the page for this area OR those admins selected individually.
Add Local Priorities
Finally, if you would like to display the local Priorities as defined by the local force for each area, you can do this from: site config > local area setup > area options > local priorities (or from: SOH site setup > move to area editor > area options > local priorities).
As above, you can then set the Priority and Priority Date (Date issued), then for each Priority you can also add the Priority Action and Action Date.
Please note: If you set Priorities here at the second level up, in your area structure, and you have your team / SOH pages at the lowest level, these priorities will then automatically filter down to show on the lower area pages.
Update Priorities from Rapport (Scheduled reminders)
For the Local Priorities for an area, you may also designate a specific admin to be able to set those from within the Rapport admin area, as well as setting how often these should be updated. You can do this from: site config > local area setup > area options > Local Area Information.
This will then display in the Rapport admin area for that designated admin as below:
Administrator Details - add Bio & Set visibility on area pages
For the admins on your site that will be included on the area pages, you can add an 'Officer Bio' from the admin editor page, from: administrator management. This Bio information will be displayed on the Single Online Home / Police.uk feed to members of the public (if used).
For admins who may be in multiple teams, or additional teams for other purposes where they shouldn't be included on the area page as a local officer, you can toggle the visibility of any admin in a team from their admin editor page too.
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