A recipient list is the first step for sending out an Alert message from the main admin area. You can add recipients to the recipient list in a few different ways:
You can search for a member from the option on the 'members' page, using any details saved on a user account, and add them to a list like so:
Or, you can add an entire area to a list from the areas listed on the 'members' page, like so:
You can also find users by any specific messaging groups that they may have joined on the system, for example, if they have indicated they have CCTV. From the area list > options > Load groups for area:
You can also find users who have answered the demographic questions in certain ways:
Add custom / drawn area
In Addition the main four options for adding users to your recipient list, you can also draw a custom area, much like you can in Rapport.
From the 'members' page, you can use the 'defined areas' option to draw your area to add to the recipient list, as below:
Here you can search by area or postcode or navigate to an area on the map. You can then click to create points to draw a custom shaped area, or you can create a circle around a point.
Once you've drawn your area, if there are contactable users in the area, you can then add that selection with a name, to your recipient list.
Recipient selection options
Once you have then added users to your recipient list, there are four options within the recipient list itself and they are as follows:
These 4 options control whether the set of recipients is included, excluded or deleted from the final recipient list.
Include - Allows you to include a set of recipients into the final recipient list
Exclude - Excludes the set of recipients from the final recipient list
Must be - Guarantees the inclusion of a particular set of a recipients into the final recipient list
Delete - Removes the set of recipients permanently from the final list
Once you have created your list, the option you have for that are as follows:
First you can load a recipient list you have previously saved.
Second, you can save your current list.
The third option allows you to view your list as a list of members to view in further detail.
The fourth allows you to view the recipients on a map view.
The fifth allows you to export the recipient list into an excel spreadsheet with their data included inside (if you have the permission for this option on your account).
The final option clears the list and allows you to start a fresh list.
If you would like to learn how to send a message after you have curated your recipient list please follow this guide here.