Administrators: Main Admin
Guidance for using the main admin area
- Adding members of the public
- Administrator login troubleshooting
- Area Overview Report vs Team Report (calculation details)
- Cancelling a scheduled message - Main admin
- Changing a member's message settings
- Deleting a member's account
- Find members and view their details on Neighbourhood Alert
- Finding a missing address (Adding a member)
- Geo Visualisation Report
- How to set up or change your memorable words
- KPI reports
- Local Priority Targeting - Targeted Engagement Module
- Logging into your administrator account
- Main Admin - Editing / updating local area priority issues
- Main Admin - How to send messages - Choose Sending Style
- Main Admin - How to send messages - Create a Recipient List
- Main Admin - How to send messages - Newsletter Message Creator
- Main Admin - How to send messages - Standard Message Creator
- Main Admin - Managing Replies, Escalated Replies and Incoming Messages
- Manage Comms Issues
- Manage Duplicate Members
- Manage Unverified / Not Activated / Uncontactable Members
- Message sending: best practices
- Open Replies Email Notifications
- Origins Data FAQs
- Performance Management Using Neighbourhood Alert
- Planning Options
- Re-Mapping a member (Address and location do not match)
- Removing / deleting attached files and images
- Reset your administrator account password