Administrators: Main Admin
Guidance for using the main admin area
- Add internal support contacts for your site
- Adding members of the public
- Adding/Updating Admin Accounts
- Administrator account permissions
- Administrator login troubleshooting
- Administrator Team Management
- Approving an Administrator account request
- Changing a user's message settings
- Configuring Community Groups for your Alert Site
- Creating / editing / deleting a message template
- Deleting a user's account
- Engagement Tracker - Supervisor sign-off
- Engagement Tracker Setup (Super User)
- Escalation setup (Super User)
- Find members and view their details on Neighbourhood Alert
- Finding a missing address (Adding a user)
- How to Send Messages
- How to set up or change your memorable words
- Local Area Pages Setup
- Logging into your administrator account
- Manage Comms Issues
- Manage Duplicate users
- Manage Unverified / Not Activated Users
- Managing Replies
- Message sending: best practices
- Open Replies Email Notifications
- Origins Data FAQs
- Priority survey automation system
- Re-Mapping a member (Address and location do not match)
- Reset your administrator account password