Managing groups and members

The 'My Groups and Members' option allows you to view the groups that members may be added to in order to receive more specific types of Alert messages. 

There are also some other categories of members that you can view from the options on this page too.

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The 'View any groups membership' option allows you to view the members who have joined one or ,more groups of your selection, within a selected area.

• You can view the newly joined members in a given area
• You can view members with comms issues i.e. those with issues detected with an email address or phone number on their account, in order to correct these issues.
• You can view members with unverified email addresses. These are usually members who have been added, but haven't yet activated their account to receive messages. These members can also be viewed from Members awaiting activation.
• You can also view the NHW coordinators that match chosen search criteria

This page also includes a search function, where you can search for members using any details found on their account, the steps for sending a message to members from a search is:

Step 1: Add search criteria and click Search to create a list of members.​

Step 2: Click selection mode.​

Step 3: Individually tick member's box or click on select all. You can still deselect individually, if required, by clicking on a selected box to clear it.​

Step 4: Click "Add to list" button.​

Step 5: If you intend to use this list again, click "Save this as a sending list" and name it.​

Step 6: Create message.

Team Groups

This page also shows team groups that have been created for your administrator team. These are specific versions of an existing group that your team may use for contacting certain, specific members in their area only. Within this option you can create new Team groups, edit those existing Team groups, and edit the members within those groups.

Global Groups

Global groups can also be viewed from the 'My groups and members' screen. These are the groups from which team groups can be created. Clicking on them allows you to view all of the members of these groups within your area.