Managing groups and members

The groups and members option allows you to view the groups that members may be added to in order to receive more specific types of Alert messages. 

There are also some other categories of users that you can view from the options on this page too.

​

​

The 'View any groups membership' option allows you to view the users who have joined one or ,more groups of your selection, within a selected area.

• You can view the newly joined users in a given area
• You can view users with comms issues i.e. those with issues detected with an email address or phone number on their account, in order to correct these issues.
• You can view users with unverified email addresses. These are usually users who have been added, but haven't yet activated their account to receive messages. These users can also be viewed from Members awaiting actvation.
• You can also view the NHW coordinators that match chosen search criteria

This page also includes a search function, where you can search for users using any details found on their account, the steps for sending a message to users from a search is:

Step 1: Add search criteria and click Search to create a list of members.​

Step 2: Click selection mode.​

Step 3: Individually tick member's box or click on select all. You can still deselect individually, if required, by clicking on a selected box to clear it.​

Step 4: Click "Add to list" button.​

Step 5: If you intend to use this list again, click "Save this as a sending list" and name it.​

Step 6: Create message.

Team Groups

This page also shows team groups that have been created for your administrator team. These are specific versions of an existing group that your team may use for contacting certain specific users in their area only. Within this option you can create new Team groups, edit those existing Team groups, and edit the users within those groups.

Global Groups

Global groups can also be viewed from the 'My groups and members' screen. These are the groups from which team groups can be created. Clicking on them allows you to view all of the members of these groups within your area.