Who We Are and How Your Data Is Protected
VISAV Limited (VISAV) develops and operates the Neighbourhood Alert network across the UK. We are the national Data Controller for the entire platform and own each of the websites that make up the network.
Each police force, Neighbourhood Watch group, or other approved organisation that uses the system is known as an Information Provider (IP). When an organisation becomes licensed to use the platform, they take on the responsibilities of a Joint Data Controller alongside VISAV. This means both VISAV and each Information Provider share responsibility for ensuring your information is handled lawfully, securely, and only for its intended purpose.
As the national Data Controller, VISAV’s role is to make sure every Information Provider understands and complies with the UK GDPR and the Data Protection Act 2018. We manage the system’s data-security framework, handle any data-protection queries or subject-access requests, and ensure all processing is transparent and compliant.
When you register on any Neighbourhood Alert site, you agree that VISAV can securely hold your details within our UK-based, police-accredited data centres. You then choose which Information Providers you wish to receive messages from — and you can opt in or out of each provider at any time.
Before completing registration, you will see the full list of approved Information Providers for your area. Every three months, we will remind you who you are opted in to. You can review or change your settings at any time using the links in every Alert email or by logging in to your secure member area.
To ensure full transparency, the system provides a complete audit trail showing exactly who has accessed your data and for what purpose. This gives every member full visibility and accountability at every stage.
VISAV will never share, sell, or use your personal data for any commercial purpose. We will only share it with the Information Providers you have chosen, or where required by law to detect or prevent crime or to protect public safety.
About VISAV Ltd
VISAV Limited is a UK-based technology company specialising in secure, GDPR-compliant communication platforms for policing and public-sector partners. We are a small, independent business based in Nottingham, operating since 2007.
Registered Office:
VISAV Ltd
Sherwood Business Centre
616A Mansfield Road
Nottingham
NG5 2GA
What3Words: ///police.broad.tigers
Company Registration Number: 04511143
Data Protection Registration (ICO): Z8862537
Email: support@visav.co.uk
Website: www.visav.co.uk
For full details, please read our
➡️ Terms and Conditions and
➡️ Privacy Policy.
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