Duplicate Alert Messages / Duplicate Accounts

If you are receiving duplicate Alert messages, a possible cause for this is that more than one account with your details has been registered on the Neighbourhood Alert system. 

The simplest way to resolve this would be to use the 'unsubscribe' link at the bottom of one of the duplicate messages, and from there you can then unsubscribe the account that this Alert was sent to.

This will then require you to login to your account. This involves inputting your email address, which should then send you a link by email, where you can access your account and unsubscribe.

Once logged in, you can the unsubscribe from the system, using the red 'I just want to leave the entire system' option at the bottom of the list.

This means you should only receive Alerts through your one remaining account on the system from that point onward.

If you do have any trouble with removing a duplicate account, or if you want to retain a specific account, please contact our support team at: [e-mail] and we would be happy to assist you with this.