The Enhanced Community View (survey) Module provides facilities to deliver the Humber Talking / Derbyshire Talking type solution enabling evidence based, targeted approach to door to door database growth whilst delivering a local priority survey and the ability to access and understand the results and deliver targeted, issue based information to the public.
All team actions are tracked for best practice and overall the solution helps you to understand the needs and concerns of a community and provide more focused, relevant messaging.
Additional Reporting
Every interaction by an officer whilst out and about following the above street list can be visualised on interactive street maps and broken down by any area and date range.
Overview presentation
The presentation linked here and by clicking the image provides an interactive explanation of the various tools, roles and results achieved in Humberside.
See examples of the Talking Solution here
You said, we did
The tools then enable centralised admin and Neighbourhood officers whilst out and about, to quickly access the current feedback and issues for people in any area. Messages can also instantly be sent to people in the local vicinity based on the current issues they are concerned about.
Automated follow-up surveys
The enhanced survey module can automatically deliver a follow-up survey based on respondents’ answers and ask them more about the issue they raised. This service provides confirmation that the respondents views are valued and have been acted on.
Importantly the simple follow up survey asks the respondent to more accurately isolate the location of particular issues that they have identified such as Fly tipping, Graffiti or Drugs etc. Issue location evidence provided by the system can be used to assist in partner planning meetings to identify actual concerns, locations and numbers effected.
What is required to deliver a Talking solution?
To deliver your own version of Humber Talking you need an Alert licence and the following modules.
Enhanced Community View survey tool, to be able to send surveys both in the system, from social media and door to door.
Origins Ethnicity database (optional). Origins is household level predictive data which identifies households in every area that contain citizens in under-represented communities (ethnicity / religion). Purchase Origins directly from Webber Phillips or via VISAV
Acorn Social Economic database (optional). Acorn is a powerful consumer classification that segments the UK population. By analysing demographic data, social factors, population and consumer behaviour, it provides precise information and an understanding of different types of people. Alert integrated immediately with Acorn to enable you to find the gaps and under-represented social economic communities in all areas. Purchase Acorn directly from CACI or via VISAV.
Mapping & Local Priority Module, In 2023 VISAV launched the Community mapping module which was also developed from a brief from Humberside Police and enables inspector level administrators to overlay and examine various data sets before operationalizing local priority street & housing lists for front line teams to engage with. The combined solution means you can target you activity based on various data sets, public responses and crime data in order to focus on areas of most need and impact.
Want to know more?
Book a free Microsoft Teams online demonstration at your convenience with Neighbourhood Alert Product Director: Mike Douglas using this link: https://calendly.com/visavmike
View other Neighbourhood Policing Tools
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